Support

Get help with The Block on theblock.me and The Block Runway iPhone app.

Email support

support@theblock.me

Send it from the email address on your account, so The Block can find your account.

Help in your account

On theblock.me, open Settings, then Help & support, and choose New support request. Each request and its replies stay there.

Sign in to open Help & support

The Block Runway iPhone app

Sign in with your The Block email address and password, with Google, or with Sign in with Apple. Google and Apple sign in only to an account you already have.

To make an account, tap Create an account on the sign-in screen. New accounts wait for approval, and Runway is invite-only for now.

Delete your account

In the iPhone app, open Account and tap Delete account. This deletes your The Block account and signs you out. It can't be undone.

A sign-up still waiting for approval has Delete this sign-up on its screen. Without the app, email support@theblock.me from the address on the account.

Privacy and security

The Privacy Policy explains what The Block and the iPhone app collect, and how to ask for access to or deletion of your information.

To report a security problem, email support@theblock.me. Never send a password or a sign-in code by email.

Read the Privacy Policy · Read the Terms and Conditions